ANZ has the largest footprint of any Australian bank in the Asia Pacific region.
We make it simple for customers to access different markets, geographies and suppliers across the Asia Pacific region, Europe and America, with around-the-clock customer service.
From this network come the unique insights that provide us with a richer understanding of the opportunities and challenges faced by customers.
In addition to providing integrated capabilities across the Asia Pacific region, our on-the-ground teams deliver:
- Informed access to market developments and financial opportunities
- Support and unique insights to help manage risks for our customers
- Unique commercial opportunities as we help our customers access new markets.
2. Customer engagement
Each Institutional customer enjoys the services of a dedicated relationship manager.
Not to mention a global ANZ network that includes product specialists, research and customer delivery services. The relationship manager advocates for customers within ANZ, and coordinates our skills and specialist knowledge to deliver the financial solutions they need. It’s how we guarantee a quality customer experience.
Relationships with multinational customers are managed on a global basis to ensure a consistently high level of service across markets and a holistic understanding of their global requirements.
ANZ’s industry specialist teams are based in local markets and regional hubs and work seamlessly across markets, sharing in-depth knowledge and providing specialised services to customers.
3. Commercial insight
The industry knowledge within ANZ helps customers unlock the true value of their businesses.
We understand that to make critical business decisions, the right industry and market knowledge is vital.
Industry specialisation is a core principle of ANZ’s global relationship banking proposition. Providing detailed and expert coverage within the region, with a particular focus on Natural Resources, Global Diversified Industrials (multinational corporates) and Financial Institutions, we also focus on Agribusiness and Utilities & Infrastructure.
Our customers look forward to real world, forward-looking analysis of the Asia Pacific macro-economic and financial market environment, as well as original industry specific insights. Much of which emanates from research teams positioned across the key regions that offer unique local and commercially relevant perspectives. In-depth understanding of these local economies and markets is a given, as is foresight on industry developments and trends.